To ensure best service to all our patients, we have the following policies in place:
- We do not book appointments without a referral from primary care provider or specialist. Said provider must also be in network with your insurance company. We will not book an appointment without talking to the patient, we need to make sure time and date are convenient, give instructions and directions.
2. We have a zero tolerance policy for disrespect in this office from patients or staff.
3. To be seen in this office, you must present a picture ID and insurance card. If you have a digital copy, you can choose to email it to [email protected]
4. If you are more than ten minutes late for your appointment, we reserve the right to cancel or reschedule your appointment.
5. We need twenty-four hour's notice if you need to cancel or reschedule your appointment. Failing to give notice will result in a $50 missed appointment fee.
6. If you must take a phone call, we ask you to please step outside. If you miss your appointment time due to a phone call, we reserve the right to reschedule.
7. We do not handle cash in this office. We credit cards, debit cards, personal checks, and money orders. In the event you must pay cash, we kindly ask it is exact change.
8. During scheduling, we may ask you to bring your most recent images (MRIs, CT scans, previous ultrasounds, mammogram images, etc.) if they were done at a different facility. If you arrive without your images, we cannot see you and your appointment will be rescheduled without exception.
9. Parking is handled by a privately-owned company. It is $3 per hour; we do not validate parking.